Q:Can this technology run off my laptop and come in anywhere I can get an internet connection?
A: Yes, you can literally be anywhere you have an internet connection. This allows you to create a virtual office when you are at home and on the road. It also means that your patients an be anywhere, as well. You will enjoy the convenience of providing health care wherever you are, at any time.
Q:Is USMD HIPAA Compliant?
A: Yes, this is a very important feature of the applications since patient privacy and security are a concern for everyone. In fact, USMD go even further by sending data behind several layers of encryption. Within this secure environment, health care providers can even display and send important health records and lab test results.
Q:What types of conditions can I treat with USMD?
A: The list is long, but here is a list of some common conditions that can be treated using USMD:
See list
General Health
Acne
Allergies
Bronchitis
Cold & Flu
Diabetes
Fever
Gout
Headache
Infections
Joint Aches & Pains
Nausea & Vomiting
Pink Eye
Rashes
Sinus Infection
Sore Throat
Sunburn
Urinary Tract Infecion
Mental Health
Anxiety & Depression
Child Behavior Issues
Eating Disorders
Marital & Relationship Issues
Mood Swings
Obsessive Compulsive Disorder
Post Traumatic Stress Disorder
Sleep Disorders
Smoking Addiction
Substance Abuse
Pediatric Care (2 years and up)
Cold & Flu
Constipation
Ear Infection
Fever
Nausea & Vomiting
Pink Eye
Q:Can I write prescriptions using USMD?
A: USMD is integrated with SureScripts – RxHub for the delivery of electronic prescriptions to the pharmacy of your patients’ choice.
With over 55,000 pharmacies to choose, your patients’ prescriptions are sent instantly to the pharmacy of their choice as soon as the virtual consultation is over.
If for any reason a pharmacy is unable to receive e-prescriptions, a traditional prescription is generated that you can sign and fax. The prescription is fully compliant and includes all required information.
Q:Is the application easy to use?
A: Yes, the application is as simple to use as getting your email. When you purchase a license you will be able to do a quick and easy training session which comes with your purchase. We can also provide tips to you that will offer ways to integrate the telemedicine sessions into your treatment plans.
Q:Can I get reimbursed for telemedicine visits with my patients?
A: Yes, the application provides a payment area for every patient to fill out prior to your appointment with them. They may either pay by credit card or provide you with another form of payment that is appropriate for your practice. An insurance reimbursement form may be provided to them if their insurance company will pay for the telemedicine visit.
Q:How much do I charge my patients for a telemedicine visit?
A: You may charge the same as your office visit or what you feel is appropriate for you.
Q:When I see my patients often times I will need to do a follow-up appointment, is this a good way for me to do those follow-ups?
A: Yes, follow-up appointments are a perfect way to stay in touch with your patients and provide better treatment without clogging up your waiting room.
Q:Can I do follow-up appointments in another location other than my office if the application is online?
A: Yes, you can do any appointment from anywhere you have an internet connection. Your patients’ records will be stored online in the “Health History” section of their profile so you can access their information anywhere you are.
Q:If I’m out of the office and would like to do an appointment with a patient, can I input new data or notes about that appointment or do I need to wait until I’m in the office to do that?
A: You can input new health information from anywhere you are so you are always up to date on your patient’s treatment progress.
Q:If my patient has lab results or another type of medical test report to go over with me and I’m out of the office but have access to the internet, can I have an appointment with them and have access to that report?
A: Yes, pulling up a report or test results to go over with your patient is one of the many convenient aspects of the USMD application. You will be operating in a secure, HIPAA compliant environment which will be a safe and easy way to see and go over any test results with your patients. They will see the same document that you do and be able to see your areas of concern as you circle them with your pen tool provided in the application.
Q:How do patients access my calendar to see when I’m available?
A: Easy, patients will have a log-in to your application website where they can go to your calendar, see when you’re available and make an appointment. The application will then notify you of a new appointment and send a reminder to the patient closer to the appointment time.
Q:Can I prescribe medications for my patients during a telemedicine appointment?
A:Yes, your patient will have a pharmacy location filled out in their “Health History” and the application has an area for you to prescribe and send it to their pharmacy listed. All they have to do is pick it up!
